FAQ

  • How old must I be to drive a rental car?
  • If I am over 75 can I still drive a rental car?
  • Must I pay the insurance deductible up front?
  • Should I travel with my driver's license?
  • What forms of payment do you accept?
  • Is there a charge for vehicle delivery?
  • Are car seats or booster seats for children available?
  • Can all of my rental charges be charged to my credit card?
  • Is there a mileage charge on rental cars?
  • Is gas included with the rental car?
  • Do you offer emergency roadside assistance?
  • What happens if I damage the rental car in any way?
  • If I book online is my booking automatically confirmed?
  • How do I get my 15% discount when booking online?

    Q: How old must I be to drive a rental car?

    A: You must be between the ages of 21 and 75 and have been driving for more than two years. However, if you are between the ages of 21 and 24yrs, the insurance deductible is increased to US$1,500.00

    Q: If I am over 75 can I still drive a rental car?

    A: Yes, but you must provide us a local doctors certificate by way of a form that we will provide you from the insurers which the local doctor must complete in full. We will be happy to provide you a list of local doctors should you require it.

    Q: Must I pay the insurance deductible up front?

    A: No, if paying your bill by credit card, you sign a consent form authorizing us to charge the deductible to your card in the event of an accident. If you don't have access to a credit card as security the deductible must be paid up front in cash and will be refunded if you remained accident free.

    Q: Should I travel with my driver's license?

    A: Yes, you need your license to rent a car in Barbados and also to be issued with a local drivers permit. Make sure it is valid before you leave.

    Q: What forms of payment do you accept?

    A: We accept Visa, MasterCard, American Express and Cash.

    Q: Is there a charge for vehicle delivery?

    A: No, we offer free delivery to your location between the hours of 8:00a.m. – 4:00p.m. If you require the car outside of these hours there will be a delivery charge payable to the delivery driver in cash of US$15.00

    Q: Are car seats or booster seats for children available?

    A: Yes, we do have car seats for children available at the rate of US$5.00 daily but we can only guarantee availability if you request this option in advance with your booking.

    Q: Can all of my rental charges be charged to my credit card?

    A: No, only the car rental charges can be charged to your credit card, gasoline (US$15.00), local drivers permit (US$5.00), baby seats (US$5.00 per day) and late delivery fees (US$15.00) if applicable must be paid for in cash.

    Q: Is there a mileage charge on rental cars?

    A: No, we offer unlimited mileage.

    Q: Is gas included with the rental car?

    A: No, we deliver the vehicle to you with US$15 in gasoline which you must pay for in cash, however, you may return the vehicle with an empty tank.

    Q: Do you offer emergency roadside assistance?

    A: Yes, we offer 24hr emergency roadside assistance in the event of car troubles, mechanical issues or even if you run out of gas. Your customer representative will provide you the contact telephone number in advance.

    Q: What happens if I damage the rental car in any way?

    A: You are responsible for the first US$1,000.00 in damages (US$1,500.00 if aged 21-24yrs) and then the insurance company for any amounts over this figure.

    Q: If I book online is my booking automatically confirmed?

    A. No, only when you receive a confirmation e-mail.

    Q: How do I get my 15% discount when booking online?

    A. The rates you pay online are already discounted.

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